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Terms of Services

Netazen is referred to as "Netazen", "we", "our", "us", "netazen.com" or "Netazen.com" and the customer/client is referred to as "you" and "your".

When using any of Netazen's Internet or Development services you agree to the terms of services listed on this page. Due to our ever expanding list of services these terms may be updated from time to time.


SALES & SUPPORT

Phone:  (716) 203-1203
Fax:  (208) 728-1780
Email:
sales@netazen.com
Office Hours:
Monday - Friday
9:00am - 5:00pm

• BILLING, INVOICES & LATE FEES
You agree to pay all invoices and late fees upon receipt. You agree to pay for all collection costs, including but not limited to attorney fees if your account gets put into collection.

All web service invoices must be paid by the due date to guarantee uninterrupted service and prevent potential data loss. Netazen is not responsible for any data loss due to account cancellation.

If Netazen decides the project is big enough to warrant a down payment you agree to pay 50% of Web Development quote at the beginning of the project and the remaining 50% upon the project's completion. Down payments are non-refundable.


• ACCOUNT RESPONSIBILITY
We reserve the right to modify or discontinue your account with us with or without notice. We also reserve the right to terminate your account if we discover that you have provided us with false or misleading information.

You agree to conduct yourself in a proper manner at all times. You agree not to use these services or software for any illegal activities including but not limited to anything unlawful, harmful, threatening, abusive, harassing, vulgar, obscene, or otherwise objectionable. You agree to accept full legal responsibility for your actions while using these services. Violation of these terms may result in account termination and/or legal action.

You are responsible for maintaining the confidentiality of your account number and/or password. You agree to immediately notify us of any unauthorized use of your password, or account, or any other breach of security. You are responsible for all uses of your account, whether or not actually or expressly authorized by you.

You are responsible for the maintenance and backing up of your website's data and you agree not to hold Netazen responsible in any way for lost or damaged data.


• SOFTWARE & SERVICES
All purchased Netazen software comes with a standard six month warranty. If you have any problems within this period Netazen will gladly repair or replace the software. Any support after the period has expired may result in additional charges. Netazen reserves the right to discontinue software as well as the support for software at any time with or without notice after the initial six month period has expired.

You understand that all of Netazen's services are provided on an as is basis and that Netazen is not to be held liable for anything resulting from the use, misuse or inability to use our services or software. You agree that your use of our services or software is at your own risk and that Netazen is not to be held liable for anything.

You agree to indemnify, defend and hold harmless Netazen, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of our services.

You may not reverse engineer, decompile, sell or redistribute the software in any way.

You agree that any duplications of this agreement by fax, email, or photocopy will be treated as original documents.

If you have any questions or concerns regarding our terms of service feel free to contact us at 716-203-1203 or email us at Support@netazen.com


• CANCELLATIONS
All Domain Name and Hosting Services are a one year contract and paid in advance. There are no refunds for web services cancelled before their expiration.

Netazen reserves the right to cancel the project if at any time during the project you become unresponsive and/or take weeks to fulfill obligations and/or requests required for the project's completion.

In the event of a project cancellation all costs including but not limited to hours worked and service fees will be due as well as a cancellation fee of 25% of the total project's cost.

Last updated
September 23rd, 2011

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